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I paid off my mortgage loan a month ago via a wire transfer with all the documentation they required. It still has not been applied. I have spent over 2 hours on hold going through the same story every time talking to people that do not speak English and still have no...
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1.6
#1021153
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We currently have a mortgage with them so we thought a refi would be seamless. Far from. We told them from the get- go that we had a bankruptcy in 2012 but they said they could probably still do it. We paid $525 for application fee and appraisal after our July 21st...
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#934347
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Citimortgage - 98
I been applying for HARP since 2014 all I keep doing is sending document one after another. you think that you loan is being process but it just sitting in the trash can. I feel like I'm on a roller coaster of send document over and over again. The underwriter does not...
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Anonymous
Wafer

Everyone please pleae file a complaint at this website: http://www.consumerfinance.gov/

I didn't like
  • Fax machine services missing documents
  • Phone services
  • Customer services
#920123
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Citimortgage Loan Refinance Review

Citimortgage
#978389
1.0
Citibank treat their loyal customers like dirt. They are not willing to help and very condescending when you are speaking to them. A down right horrible bank to deal with. Do not help hardship cases and, and don't care at all.
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Short Review for July 15, 2016

Citimortgage
#883249
CitiMortgage and its lawyers are nothing more than a bunch of criminals. Whatever you do i advise anyone never ever take a loan from citimortgage or do modification on loan because if you do they will take everything you have worked all of your life for and after theyve done that they will take home and property.
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Citimortgage Loan Review

Citimortgage
#831793
1.0
Wondering back in 2006 or 2007 this company was accused of predatory lending practices. I ask because what do they mean by a 15/30 year adjustable loan where they are recouping about double plus the cost and interest for the loan in 15 yrs.
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Citimortgage Mortgage Review

Citimortgage
#801880
1.0
They are the worst mortgage company in America, next to Wells Fargo. These people want to forclose on your home they are taught stall tactics to do so. I have tried to contact our so called Mortgage specialist, that's a joke. No return email or phone call supervisors don't care either. We have tried to have our loan modified, to no end. Have to hire a lawyer now.
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I have been applying for a loan modification. Since I started the loan modification process I have had three agents and now that I have summitted everything I can not get my loan modification agent to confirm receipt. with the change of each agent, I am never notified...
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#868836
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After an initially delightful and responsive initial period, Citibank reneged on their written promises and confirmations. I will never get a loan from Citibank nor would I ever recommend getting a mortgage loan from them. Earlier this year, we found a condo that we...
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1.8
I didn't like
  • Interest rate change
#867870
Reply to reviews
Facts: - CitiMortgage debt included in Ch 13 BK in 2008 - 2013 settled with Citi for release of mortgage from my home - Settlement Letter confirms mortgage is to be released - I have been calling Citi for 3 years trying to obtain to mortgage release/satisfaction - the...
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Anonymous
Anonymous

A title company was able to get me my release of mortgage based on my satisfactory discharge of my chapter 13.

1.0
#786545
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I had a mortgage with Associates Financial who were taken over by Citibank in or about 2002. I satisfied my responsibility for the loan in August of 2004, but Citibank never had it recorded so that when I tried to sell the home in June of 2015 there was still a lien on...
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1.0
I didn't like
  • Inept customer service
#761876
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Hello, I'd like to say something about the lack of competition in America concerning mortgage (we could talk about ISP & co, but it is an other story). As I wanted to buy a property, I looked around for the best mortgage rate. At first, you can "window shop"...
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#756258
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Citimortgage forces me to install Adobe Acrobat reader, by itself it is really annoying. But worse, it is because of their "secure" pdf system, but: - They forces you to have a crazy password - They store your password in plain text - As they forces you to have a crazy...
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#756254
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Hello, TL;DR: I have 3 statements with 3 different balances on the same dates and Citi still refuses to explain. None of the 3 statements make sense. I have been trying to get a financial record of my escrow account from Citimortgage. They were supposed to pay the...
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1.5
#756249
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