CitiMortgage
Reviews and Complaints
Citifinancial keeps changing payment address
CitiMortgage Refinance Scam
Be weary asking CitiMortgage for refinancing on your mortgage. They'll charge about $460.00 nonrefundable to "lock you in" a sweet rate.
Once you've paid the fee and the appraisers check out your home you get denied. Reasons CitiMortgage deny you mostly is on account of any foreclosures in your area decreased your home value.... information they already are aware of before you even call for a refinance. If you've lost money doing this, I suggest paying extra on your principal.
This saves you interest and decreases their profits.
We had no choice on account CitiMortgage bought the loan from Flagstar, which I also do not recommend getting a mortgage from. Stick with the local credit union if at all possible.
Very unprofessional, Complete Fraud,
Complete run around
Escrowed property taxes raised payment now paying extra late fees
I refinanced awhile ago and it ended up being sold to citi(***)bank. The payments were affordable because I didn't escrow my property taxes.
I do not have a huge income and I get money back at the end of the year in taxes, which is what I would pay my property taxes with. I would pay it in a lump sum, with late charges, and the city I live in said it wasn't a big deal. I had been doing this for about 3-4 years. Well citi wanted proof that the taxes were being paid, (which I had reciepts for) but I am stubborn and figured it would only take them a phone call to figure this out.
Well they took it upon themselves to "help me" and escrowed my taxes even though I was paying them annually. This raised my mortgage by 25% during an unemployment spell and they have been reaming me for online payment fees, late fees, and any other %$#^@*@! fees they can think of. What is the sense in this?
If a person is just getting by, why *** with them and make them almost lose their house? Don't they have enough of them already? We bailed their *** out, and they *** steal more!!! Not to mention the 4-5 calls a day, 7 days a week, if they don't get their payment within the first 5 days of each month!!
I can hardly wait to sell this house, buy a trailer and some land, and have little or no payments. No more being married to *** citimortgage!!!!I hope they read this, *** ALL OF YOU!!!
They nag you to death! The manager is the worst in customer service.
CitiFinancial is ripping me off.
Citifinancial Mortgage
The City Mortgage Loan Modification process is horrible and has waisted my time
Citi lies to its customers
Lied to us and our attorney
Citimortgage foreclosure / payments in "unapplied fund" and current!
I am going through the same things as mentioned above. My mortgage was okay until May, 2010.
Up until May, my payment was $912 a month. I was late sending in the May payment. They rec'd $950 on June 6. On June 1st, my payment increased from $912 to $982.
So, they didn't apply my $950 payment to May, as they said it was not the entire payment. Instead my payment went into a "unapplied fund" account. I sent $1,000 in July and another $1,000 in August. Actually thinking that I was paying more than was due!
HOWEVER, my payments for three months of $2,950 are all sitting in this "unapplied fund" account. AND, this week I rec'd a letter from their attorney that my house is in foreclosure! I have called Citimortgage numerous times. Yes, they agree that this should never have happened....
however, they can't do anything and I cannot get through to the Foreclosure Department. HELP!!!
Dragging my credit down after bankruptcy
We have severance for 1 yr but citi wd not rengotiate our mtg payment. never defaulted on our loan..
Citi mortgage dirty tactics to get our house
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