After a chapter13 bankruptcy which involved stripping a second mortgage held by CFMC, they started performing hard inquires on my credit every three months dropping my credit score 7 points each time. Kick me when I'm down!!
I contacted all 3 credit reporting agencies and placed a security freeze to stop anyone from doing hard inquiries on my credit report without my consent. The agencies will contact me before releasing any information. I then contacted the federal trade commission(877-382-4357) and made formal a complaint. The FTC recommended to call the Better Business Bureau and they could help me.
I did so today and should take about 30 days. Also sent letters to both state senators in Washington DC to inform them of Citi's behavior.
Will wait and see. Good Luck To All
Monetary Loss: $4.